Returns Policy

At Bri's Mercantile, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help!

Returns & Exchanges:

  • You can return most items within 30 days of purchase.
  • Items must be unused, unworn, and in their original condition with tags and packaging.
  • To request a return or exchange, please contact our customer service team at Matthewsbrian268@gmail.com with your order details.
  • Refunds will be issued to the original payment method.

Non-Returnable Items:

  • Gift cards
  • Perishable goods
  • Customized or personalized items

Shipping Fees:

  • Shipping charges are non-refundable.
  • The customer is responsible for return shipping costs.

For further assistance, please reach out to our support team. Thank you for shopping with Bri's Mercantile!